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Water & Flood Damage · El Paso, TX

Water and flood damage repair in El Paso

A burst pipe, a leaking water heater, a monsoon storm. Once your licensed plumber or roofer stops the leak, we repair everything it damaged and work with your insurance adjuster, so your home ends up better than before.

From [SWAP: water damage starting price, or leave as "varies"]

Water still running?

Shut off your main water valve, turn off power to any wet outlets if it’s safe, and call a licensed plumber (or a roofer, if it’s coming through the roof). Restora doesn’t fix the leak itself. Once it’s stopped, we repair everything it damaged. [SWAP: say whether Restora handles water extraction and drying, or refers it to a mitigation company]

The problem

Water damage gets worse the longer it sits.

Wet drywall, swollen cabinets and soaked insulation don’t dry out on their own. Floors cup. Baseboards come loose. What looked like a small leak turns into a whole room.

And the insurance process is confusing when you’re stressed and your house is torn up. You need someone who can explain the damage in plain language, to you and to your adjuster.

The outcome

What changes

  • Damaged materials taken out and rebuilt to like-new or better
  • Photos and a written repair scope you can hand to your insurance company
  • Someone to meet your adjuster, so you’re not translating construction for them
  • The option to upgrade while the walls are open, at clear, separate prices
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What’s included

  • Damage inspection and photo documentation
  • Removal of damaged drywall, flooring, cabinets and insulation
  • Written repair scope for your insurance claim
  • Meeting with your insurance adjuster
  • Drywall, texture and paint
  • Flooring replacement
  • Cabinet and countertop replacement
  • Kitchen and bathroom rebuilds
  • Optional upgrades while the walls are open

Just drywall or ceiling damage from a smaller leak? See drywall and water damage repair

How we work

Five steps. No surprises.

See the full process
  1. Reach out

    Call, text or answer a few quick questions online. It takes less than a minute.

    [SWAP: e.g. We text back within 15 minutes during business hours]

  2. In-home walkthrough

    Erik comes to your house, walks the space, listens to what you want and takes measurements. No pressure and no sales pitch.

    [SWAP: e.g. Walkthrough within 72 hours]

  3. Your written plan

    You get a written scope with options and a clear price range. Take your time. Ask questions. Decide when you’re ready.

  4. The build

    You get a schedule before we start. The crew protects your home, cleans up every day and keeps you posted. Any change happens in writing, with your OK.

  5. Final walkthrough

    We walk the finished job together and fix everything on the punch list before we call it done.

    [SWAP: workmanship warranty length]

Price

What water damage repair costs

From [SWAP: water damage starting price, or leave as "varies"]

Final range in writing after the walkthrough.

If your policy covers the damage, insurance usually pays for the repair minus your deductible. If you’re paying yourself, your plan gives you a clear range. Upgrades beyond what insurance covers are priced separately, so you always know who pays for what.

Financing available through Synchrony, subject to credit approval. Financing

Questions

What people ask

Serving El Paso, TX

Will insurance pay for this?

It depends on your policy and what caused the damage. Sudden leaks, like a burst pipe, are often covered. Slow leaks and outside flooding often aren’t unless you have flood coverage. Your insurance company decides. We document the damage and give them a detailed repair scope.

Can you cover my deductible?

No. Texas law doesn’t allow contractors to waive or absorb your insurance deductible. If a contractor offers to, that’s a red flag.

Do you fix the leak itself?

No. The source of the leak has to be repaired first by a licensed plumber or roofer. Once it’s fixed, we restore the walls, ceilings and finishes it damaged.

Can I upgrade while the repairs are happening?

Yes. With the walls already open it’s a smart time to upgrade. Anything beyond the insurance repair is priced separately and in writing.

What if you find damage behind the walls?

It happens, especially in older homes. If we open a wall and find rot, water damage or bad wiring, we stop, show you photos and give you a written price for the repair. If there's an active leak, a licensed plumber or roofer has to fix the source first. Nothing extra gets done without your OK.

The offer

Free In-Home Walkthrough + Written Plan

Erik comes to your house, walks the space, listens and measures. Then you get a written scope with options and a clear price range.

  • Erik walks the space with you and listens first
  • Measurements and straight answers on what’s possible
  • A written plan with options and a clear price range

No pressure. No surprise numbers.

Rather talk? Call or text

Call Text [SWAP: phone]

[SWAP: e.g. We text back within 15 minutes during business hours]

Step 1 of 6

What are we working on?
What’s the ZIP code of the home?

5 digits, so Erik knows where to head.

What budget range are you thinking?

A rough idea helps us bring the right options. You’re not locked in.

When would you like to start?
Have photos of the space? (Optional)

Totally optional. A few phone photos help Erik prepare for the walkthrough.

You can also text photos to us after you send this.

Last step. How do we reach you?

Best way to reach you

Preferred language

We’ll only use your info to contact you about your project. Privacy policy

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